As a key member of the team with a very strong technical background, the successful candidate is going to be act as Subject Matter Expert on the managed perimeter.

Description

• Define, develop and maintain EUS capabilities in conjunction and alignment with Infosec and other Technology Services functions.
• Participate in the weekly On-Call with his team.
• Build and maintain effective relationships with stakeholders across all Euronext group
• Alinement with Change Management team in definition and maintenance of Service Level Agreements for supported services
• Accountable, with the team, for planning and managing the maintenance and patching of existing services to agreed levels
• Responsible, with the team, for ensuring open incidents and requests are addressed according to SLA.
• Ensure capacity management is in place for key services
• Ensure documentation is up to date, accessible, easy to use, reduces single point of failures within the team, and make the team more efficient.
• Lead by example by taking care of the health and safety of yourself and other.

Profile

• Expertise in ITIL processes and industry best practice in service request and fulfilment
• 5+ years of Expertise in End User Services technologies including, but not limited to, Microsoft End Point Configuration Manager, Windows, Office, Outlook, email, browsers, networking, file sharing, PowerShell scripting.
• Workstation Design
• App Catalog Management
• Level 3 Support on Workstations
• Client Business Applications
• Microsoft End Point Configuration Manager
• Intune
• Azure VDI - Windows 365
• Vulnerabilities and Patch Management
• Enrollment management (docs included)
• Scripting (PowerShell, phyton other languages)
• Android and IOS Mobile Device Management in Intune
• MAC Management in Intune or Jamf not mandatory but valued
• Microsoft Power Automate not mandatory but valued
• Leadership role in a continuous improvement evolving the hardware and software and processes
• Use to working under pressure and meeting deadlines
• Good Level of English (at least B2)

Job Offer

• A collaborative and inclusive work environment that fosters professional growth with flexible career paths, learning and development opportunities.
• An agile, innovative, and dynamic company where you can make an impact.
• Wellbeing programme, equal opportunities, and a work environment open to diversity in all its forms.