Descrição da Função

Your New Company

You will be joining a leading company in the insurance sector, known for its innovative solutions and commitment to excellence. The company operates globally, providing a wide range of insurance products and services. With a strong focus on delivering high-quality solutions, the company serves diverse markets and is dedicated to ensuring the best outcomes for its clients. It is committed to maintaining a healthy work-life balance and offers a supportive and dynamic work environment.

 

Your New Role

As an End User Compute Consultant, you will work within the IT Services infrastructure team, which consists of approximately 100 IT professionals.

 

Responsibilities

• Act as a primary technical contact for key technical areas, coordinating with stakeholders and colleagues as required.
• Contribute to the planning, design, and delivery of IT initiatives.
• Configure tools to automate the provisioning, testing, and deployment of infrastructure.
• Produce and own system and infrastructure designs, policies, and documentation.
• Provide reports and proposals for improvements to colleagues and stakeholders.
• Provide advice and guidance to support the adoption of methods and tools.
• Drive IT Services in the migration towards a code-centric model for managing infrastructure.
• Act as a support escalation point for the 3rd line infrastructure support provider.
• Proactively manage IT infrastructure to minimise business disruption and identify and drive initiatives to improve the quality and effectiveness of the infrastructure services.
• Manage and provide 3rd line support for infrastructure platforms in accordance with agreed service levels, standards, and processes.
• Discover and remove technical debt as part of a continuous improvement work ethic.
• Drive decision-making across different teams and disciplines, seeking informed decisions that lead to value-add, quality, and appropriate outcomes.
• Drive the adoption of Agile values, principles, and practices within IT Services.

 

What You'll Need to Succeed

• Self-motivated, confident, and decisive, with strong analytical and problem-solving skills and a “can do” attitude to meeting business needs.
• Demonstrable technical solution design skills.
• Collaborative team player, keen to learn and share ideas.
• Passion for technology, particularly how IT enables the business.
• Stay up-to-date with emerging technologies and industry trends to propose and implement improvements.
• Ability to efficiently manage multiple initiatives simultaneously.
• Experience working within an Agile environment (desirable).

 

Technical Skills

• Expertise in modern workplace technologies (e.g., Microsoft 365).
• Operating Systems (e.g., Windows 10/11).
• Client applications (e.g., Office 365, Teams, OneDrive).
• Device management and deployment (e.g., Intune, Autopilot).
• Understanding of virtualization techniques (e.g., VMware vSphere).
• Virtual Desktop Infrastructure (e.g., Citrix Virtual Apps and Desktops, Azure Virtual Desktop).
• Scripting and automation (e.g., PowerShell).
• Packaging and delivery of applications.
• Knowledge of security best practices (e.g., patching and conditional access).
• Strong system administration and troubleshooting skills.
• Relevant certifications, such as in Microsoft 365, are advantageous.

 

What You'll Get in Return

• Opportunity to participate in highly recognised projects.
• Excellent work environment.
• Integration into a dynamic team.
• Continuous training opportunities with certification in various technologies.
• Career development and growth opportunities.
• Hybrid work model (one day at the office)

 

What You Need to Do Now

Does this sound like the right fit for you? Click 'apply now' to send us your CV, or to discuss the role further, get in touch with our Digital Technology team. 

Contacto

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