We are looking for a detail-oriented EDM Analyst - German Speaker to manage and maintain employee data within HR systems, ensuring accuracy, compliance, and supporting process improvements across the organization.

Description

Main Responsibilities:

• Data Management: Manage and maintain master data records accurately and efficiently within HR systems, ensuring consistency and integrity.
• Compliance: Ensure adherence to data governance policies, internal standards, and data protection regulations.
• Case Management & Issue Resolution: Assume ownership of employee data-related cases, resolve inquiries using knowledge base resources (FAQs, job aids, policy documents) within agreed SLAs, and escalate complex issues to subject matter experts when necessary.
• Employee Support: Provide regular status updates to employees and partners, assist HR Shared Service Centre users in navigating self-help tools, and educate them on available functionalities.
• Reporting & Quality Control: Perform data validations, generate reports, analyze trends, identify gaps in knowledge base documentation and suggest improvements to enhance efficiency.
• Process Improvement: Actively contribute to continuous improvement initiatives and support system upgrades related to data management processes.

Profile

The Successful Applicant

• Education: Degree in HR, Social Sciences, Administration, or a related field.
• Experience: Previous experience in HR data management or administrative roles. Experience in a Shared Services environment is a plus.
• Languages: Intermediate English (written and spoken). Additional languages such as German, French, Spanish, or Italian are highly valued.
• Technical Skills: IT savvy with proficiency in HR systems, document management tools, and Microsoft Office (especially Excel). SAP knowledge is an advantage.
• Soft Skills: Strong organizational and time-management skills, excellent interpersonal and communication abilities, and capacity to handle sensitive information with confidentiality.
• Problem-Solving: Ability to analyze and clarify issues, take ownership of cases, work independently, and escalate problems when necessary.
• Nice to Have: Availability to travel when necessary. Experience with ServiceNow and Workday systems.

Job Offer

• Hybrid working model.
• A great opportunity for professional growth in a global organization.