Empresa:

Tropical Marine Centre Ltd

Descrição da Função

Dive into a Unique Career! German-Speaking Customer Service Representative - Loures, Portugal

Location: Loures, Portugal

Job Type: Full-time, On-site

About Tropical Marine Centre

Tropical Marine Centre (TMC) has been at the forefront of sustainable marine livestock supply since 1970. As a trusted trade supplier, we provide aquarium shops with high-quality marine fish, corals, and invertebrates. Our commitment to ethical sourcing, hand-and-net-only collection, and best-in-class acclimation procedures ensures that every animal is delivered in optimal health.

About the Role

We are looking for a German-speaking Customer Service Representative to join our team in Loures. While the primary focus will be on supporting our German-speaking customers, you will also assist other European customers as part of our international customer service and sales team.

Your responsibilities will include:

Assisting customers with their orders and inquiries across Europe

Providing excellent customer support via phone and email

Resolving issues with professionalism and efficiency

Maintaining strong relationships with our clients and partners

Working closely with the global Sales team to meet financial targets in terms of sales and profitability

Helping to promote sales, control costs, retain and attract new customers, and develop new business opportunities

Supporting online sales activities, including capturing orders and stimulating sales through deals and online incentives

Occasionally traveling to Germany and other European countries for customer visits

This role is predominantly sales and customer service focused, but we're looking for a hands-on team player who is happy to jump in and support the business wherever needed.

What We're Looking For

Fluent in German and English (spoken and written)

Experience in customer service, sales support, or client relations

Strong communication and problem-solving skills

Ability to manage inquiries with a professional and customer-focused approach

Willingness to travel internationally for customer visits

Attention to detail and ability to multitask

Experience in the aquarium or pet industry is a plus - but full training will be provided!

Why Join Us?

Work with a company passionate about marine life and sustainability

Be part of an international team in a growing industry

? Enjoy travel opportunities within Europe

Opportunity for professional growth within a dynamic organization

If you're a customer service professional with German language skills and a passion for helping clients, we'd love to hear from you!

Interested? Apply now or reach out for more details!

Industry: Wholesale

Employment Type: Full-time

Observações

Lisboa (Portugal)