Empresa:

Automaise

Descrição da Função

About AUTOMAISE

Automation and artificial intelligence are accelerating digital transformation across organizations of all sizes and industries. However, most organizations are still at the early stages of the journey.

Automaise is on a mission to help organizations speed up their digital transformation journey, by deploying AI Agents that help administrative workers increase productivity and efficiency across a wide range of customer service and back-office tasks.

Our clients use our AI Agents to drastically improve operational efficiency and achieve double digit efficiency gains within 3-6 months after go-live. The combination of priority use cases alongside a powerful business case has allowed us to achieve one of the most exciting deal conversion rates in the industry.

We're a fast-moving, VC funded, seed stage company. Founded in 2017, we are building the future of the AI workforce using proprietary technology based on Generative AI, conversational AI, NLP, Neural Networks and others. We provide a great working environment with excellent career development opportunities for the best and brightest professionals.

About the Role

We are seeking an experienced and dynamic Delivery Manager to join our delivery team. In this role, you will lead the planning, execution, and successful delivery of AI projects for our clients, ensuring they meet business objectives and exceed expectations. You will be responsible for managing cross-functional teams, coordinating resources, and driving project delivery from inception to completion. This role requires a strategic thinker with strong technical expertise, excellent leadership skills, and the ability to navigate complex client environments.

As a key player in our delivery team, you will collaborate closely with stakeholders to define project scope, develop detailed plans, and manage timelines, budgets, and resources. You will be the main point of contact for clients, ensuring clear communication, managing risks, and maintaining a high level of client satisfaction. Your ability to adapt quickly, solve problems, and deliver results in a fast-paced environment will be critical to your success.

How You'll Make an Impact:

• Lead the Team: Oversee the project team to ensure projects are completed on time and within budget.
• Manage Projects: Create detailed project plans, ensuring all milestones and deliverables are met.
• Mitigate Risks: Monitor progress, identify risks, and implement solutions to keep projects on track.
• Align with Sales: Work with pre-sales and sales teams to align on client expectations and delivery strategies.
• Client Point of Contact: Act as the main client contact, ensuring clear communication and understanding of their needs.
• Turn Feedback into Action: Gather client feedback and translate it into actionable items for the development team.
• Plan and Budget: Define project scopes and manage budgets to ensure efficient execution.
• Build Client Relationships: Maintain strong client relationships, addressing feedback and concerns promptly.
• Deliver Quality Solutions: Uphold high standards in product delivery, exceeding client expectations.
• Implement Best Practices: Apply quality assurance processes and testing methodologies to deliver reliable projects.
• Provide Client Insights: Work with product managers and developers to incorporate client feedback into the product.
• Project SLAs: Set up monitoring tools for owned projects to ensure uptime and compliance with SLAs.
• Strategic Problem Solving: Navigate and resolve complex project challenges, utilizing analytical and creative thinking to ensure project success.
• Change Management: Guide clients through the digital transformation process, helping them adapt to new AI solutions and workflows.

What We're Looking For:

• Native Spanish speaker, other European languages are a plus!
• Proven Experience: At least 5 years of experience, ideally with SaaS products/services, and a degree in computer science or a related field.
• Technical Acumen: Understanding of AI, machine learning, and NLP concepts to effectively communicate with technical teams and clients.
• Strong Problem-Solving Skills: Proven ability to address and resolve project challenges quickly and efficiently.
• Leadership Skills: Strong leadership abilities with a track record of effective teamwork and collaboration.
• Effective Communicator: Excellent verbal and written communication skills to engage both team members and clients.
• Mentorship: Ability to mentor and guide team members, supporting their professional growth and skill development.
• Drive for Improvement: Foster a culture of continuous learning, knowledge sharing, and innovation within the team.
• Hands-On Support: Provide hands-on guidance, creating a collaborative and high-performing team environment.
• Process Advocate: Define, refine, and promote efficient processes within the delivery team.
• Adaptable Mindset: Approach challenges with flexibility, adapting to evolving project needs.

What We Offer:

• Competitive Salary: Attractive compensation based on your experience and role.
• Generous Time Off: Enjoy 22 days of paid annual leave plus 4 extra days.
• Flexible Work Options: Hybrid work regime.
• Performance Bonuses: Earn bonuses based on your achievements.
• Health Benefits: Comprehensive health insurance coverage.
• Career Growth: Opportunities for personal and professional development.
• Continuous Learning: Access to training programs to enhance your skills.
• Supportive Team: Join a dynamic, agile, and expanding team.
• Growth Opportunities: Thrive in a growing company with a strong career path.
• Positive Environment: Enjoy a collaborative and open work culture.
• Unique Office Space: Work in an inspiring office at Braga's city center with a historic medieval wall backdrop.
• Work-Life Balance: Embrace a balanced work-life with flexibility and support.
• Fun Perks: Engage in company events, treats, and team-building activities.

Ready to Take the Next Step? APPLY NOW!

We can't wait to learn more about you and why you're the perfect fit for this role. Send us your LinkedIn profile, CV, and a cover letter outlining your interest. If you have any questions, feel free to reach out to us at .

Observações

Braga (Portugal)