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Data Collection Coverage Manager (M/F)


02.12.2021 | Porto | Referência: 2023705



Data Collection Coverage Manager (M/F)


In charge of carrying out and/or supporting compliance process (Onboarding KYB / KYC, Vetting KYB / KYC / EVA, CPN1, monitoring…)

"KYC" ("Know Your Customer") also includes the AML (Anti Money Laundering), KYB (Know Your Business), PEP (Politically Exposed Person), AB&C (Anti Bribery & Corruption) processes, Sanctions clauses and other compliance processes as prescribed at any time by the Bank's procedures in connection with the applicable regulations.

Main tasks and goals:

• Manage KYC/KYB Teams who are stakeholders of the KYC process, for onboarding case, legal entity maintenance and periodic review. Teams are in charge of enriching onboarding requests submitted by Front Officers, collecting document and data from client, reaching out client, providing KYB information to Client KYC Owner.

• Ensure teams provide the right support to client in his understanding of our requirements and expectations and in his digital onbaording journey trought Client Pass web portal with a level of service in accordance with the client tiering

• Ensure teams support Front Office in the overall process

• Make sure teams are up to date towards any new requirements or tool enhancement

• Implement a strong monitoring of the activity for the different type of cases submitted to assess workload and identify bottlenecks

• Set up timelines and objectives and make sure requests are processed in due time and prioritized in line with Governance Committee decisions

• Organize the workload within the teams

• Give regular feedback to Head Office on the activity and ongoing matters

• Identify any area of improvement which could make the process improved. In particular represent the business lines and the voice of the FO and Client when discussing with Compliance to look for adaptation and improvement

• Promote the teams as key contact for Front Officers for any question related to KYC

• Foster collaboration and synergy between the teams, unleash talents and give light to Natixis Leadership Model

KYC process and policy encompass mainly AML (Anti Money Laundering) requirements but also KYB (Know Your Business) ABC (Anti Bribery and Corruption), and MIFID (Markets in Financial Instruments Directive).

Preferred educational background or University/School:

• 10+ years of work experience, in a Financial Institution

• Previous experience in a managerial role, ideally in a multi-cultural environment, with a need to strictly monitor a production activity

• Knowledge of KYC (AML, KYC, ABC, MIDIF, …) processes and policy

• Organized, process-oriented and rigorous

• Keen to identify opportunities for improvement and innovation

• Fluent in English and in French

• Behaviors valorized in the Natixis leadership model:

o Playing as a team

o Inspiring to engage

o Building trust and empowering

o Challenging the status quo

o Unleashing talent

o Caring and demanding

Requeried Experience:

- Financial Institutions experience

- Knowledge of KYC (AML, KYC, ABC, MIDIF, …) processes and policy

- Team Management

Required language skills:

- Fluent Level of French

- Good Knowledge of English