Data Collection (Oporto)

• Be the main point of contact for Front officers (Sales, Relationship Managers, Senior Bankers) on all questions related to onboarding;
• Enrich the request submitted by Front Officers into internal KYC solution called Client Pass to start the vetting process;
• Ensure client outreach with the right KYC contact;
• Based on Client Pass and integrated documentary matrix, identify the document and data to be collected;
• Collect the required information first publicity (website, utilities) and in second step by reaching out the client trough the connection to Client Pass internal web portal or directly by contacting the client then store the information into Client Pass if not obtained by web portal;
• Be in a position to support client in his understanding for our requirements and expectations and in his digital onboarding journey trough Client Pass web portal;
• Rely on internal dashboard to identify the tasks to be performed and follow up the ongoing requests;
• Interact with Operations and Compliance team ensure case is progressing, for main hub but also secondary hub in case of shared clients;
• Participate to Client Pass enhancement and Client Pass Champion community.

• Oporto;
• Full Time.

• Master’s degree in Finance / Economics;
• Experience in Baking risk (preferential);
• Experience in CIB (preferential);
• Fluent in English;
• Very good relationships and communication skills;
• Capacity to deal with stress and conflict.

• Competitive salary;
• Work in a culture of agility and flexibility.