Empresa:

Cross Border Talents

Descrição da Função

Are you a Danish speaker with a passion for innovation and premium service? We are seeking a Remote Danish Speaking Customer Advisor to join our elite international team. This is a premier opportunity to support a world-renowned German automotive project, delivering high-end assistance to Danish-speaking drivers and enthusiasts across the globe.

While previous customer service experience is a plus, it isn't a dealbreaker. If you possess sophisticated communication skills and a natural knack for problem-solving, we will provide the expert training needed to master the technical nuances of the automotive industry.

Key Responsibilities

• Provide bespoke customer support to Danish speakers via phone, email, and digital chat.
• Assist owners with inquiries regarding vehicle technology, navigation systems, and integrated digital services.
• Deliver a "concierge-level" experience by troubleshooting connectivity issues and providing clear, professional solutions.
• Educate customers on luxury features and help them optimize their driving experience.
• Coordinate with technical departments to resolve complex issues, ensuring every customer feels heard and valued.
• Uphold the prestige of a global leader through empathy, professionalism, and expert product knowledge.

Requirements

• Fluency in Danish (C1-C2 level) and proficiency in English (B2 level or higher).
• Exceptional interpersonal skills with a focus on high-quality service delivery.
• A tech-savvy mindset and the ability to quickly master automotive software and digital platforms.
• Must be residing in Portugal to maintain a fully remote setup within the country.
• Strong attention to detail and the ability to maintain a calm, professional demeanor in a fast-paced environment.
• A genuine interest in the automotive industry and cutting-edge vehicle tech.

What We Offer

• Competitive salary with performance-based bonuses.
• Fully Remote flexibility from your home office in Portugal.
• Comprehensive relocation package for those moving to Portugal (including flight reimbursement and accommodation support).
• Premium health and life insurance coverage.
• Specialized training focused on the luxury automotive sector and career advancement paths.
• A supportive, international team culture that celebrates diversity.
• Access to exclusive corporate perks and partner discounts.

Why Join Us?

This is your chance to represent a household name in the automotive world from the comfort of your home in Portugal. You'll be part of a project that defines excellence, working in a role that blends technology with high-touch human connection. Whether you are a car enthusiast or a service professional, we provide the tools and training to help your career accelerate.

Observações

Not Specified (Portugal)