Customer Support - Finnish Fluent (M/F/D) (M/F)
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Lisboa
Your new Company
Integrate a multinational company that deliver and differentiate customer experience on behalf of some of the world’s most respected brands. Your new role You will provide:
- Support by email, phone (some inbound and outbound calls), bearing in mind that your daily workflow can consist in record deviating activities;
- Deal with discovering trends and flagging emerging issues;
- Liaising and providing key support for one area: Order Management, Fraud prevention or Payments on daily operational issues and resolution of customer queries.
What you will need to succeed
- Be fluent in Finnish and fluent in English, both spoken and written;
- Excellent communication skills and high focus on customer satisfaction;
- Attention to detail, prove you can work and make decisions with minimal supervision, problem solving skills;
- As this job is direct relation to order volume, flexibility is required and will occasionally involve overtime work and rotation to other departments.
What you´ll get in return
- Competitive salary with monthly performance bonus;
- Stable multinational company with long term local growth, modern work environment at an attractive location with excellent public transport connections, development/wellbeing related classes (these vary throughout the year, ask for further details);
- Partnerships/discounts, excellent reputation as responsible employer with presence in Portugal for more than 50 years;
- An international environment employing people from different nationalities and cultures.
License 354
Next Step
If you are interested in this job, please apply to send us your update CV!
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