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Customer Support - Finnish Fluent (M/F/D) (M/F)


22.05.2023 | Lisboa | Referência: 2067930


Customer Support - Finnish Fluent (M/F/D) (M/F)


Your new Company

Integrate a multinational company that deliver and differentiate customer experience on behalf of some of the world’s most respected brands. Your new role You will provide:

  • Support by email, phone (some inbound and outbound calls), bearing in mind that your daily workflow can consist in record deviating activities;

  • Deal with discovering trends and flagging emerging issues;

  • Liaising and providing key support for one area: Order Management, Fraud prevention or Payments on daily operational issues and resolution of customer queries.

What you will need to succeed

  • Be fluent in Finnish and fluent in English, both spoken and written;

  • Excellent communication skills and high focus on customer satisfaction;

  • Attention to detail, prove you can work and make decisions with minimal supervision, problem solving skills;

  • As this job is direct relation to order volume, flexibility is required and will occasionally involve overtime work and rotation to other departments.

What you´ll get in return

  • Competitive salary with monthly performance bonus;

  • Stable multinational company with long term local growth, modern work environment at an attractive location with excellent public transport connections, development/wellbeing related classes (these vary throughout the year, ask for further details);

  • Partnerships/discounts, excellent reputation as responsible employer with presence in Portugal for more than 50 years;

  • An international environment employing people from different nationalities and cultures.

License 354

Next Step

If you are interested in this job, please apply to send us your update CV!