Your new Company

Integrate a multinational company that deliver and differentiate customer experience on behalf of some of the world’s most respected brands. 

• Support by email, phone (some inbound and outbound calls), bearing in mind that your daily workflow can consist in record deviating activities;
• Deal with discovering trends and flagging emerging issues;
• Liaising and providing key support for one area: Order Management, Fraud prevention or Payments on daily operational issues and resolution of customer queries.

What you´ll need to succeed

• Be fluent in Dutch and fluent in English, both spoken and written;
• Excellent communication skills and high focus on customer satisfaction;
• Attention to detail, prove you can work and make decisions with minimal supervision, problem solving skills;
• As this job is direct relation to order volume, flexibility is required and will occasionally involve overtime work and rotation to other departments.

What you´ll get in return

• Competitive salary with monthly performance bonus;
• Stable multinational company with long term local growth, modern work environment at an attractive location with excellent public transport connections, development/wellbeing related classes (these vary throughout the year, ask for further details);
• Partnerships/discounts, excellent reputation as responsible employer with presence in Portugal for more than 50 years;
• An international environment employing people from different nationalities and cultures.

License 354

Next Step

If you are interested in this job, please apply to send us your update CV!