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Customer Service Data & Price Update Management – English (M/F/D) Lisbon (M/F)

HAYS

08.04.2025 | Lisboa | Referência: 2255863


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Descrição da Função


Your new role:

As part of a dynamic and growing team, you’ll have the chance to make a meaningful impact as a Customer service data & price update management in this Shared Service Centre. 

Main tasks:

  • Handles customer data base updates such as customer master data and pricelist maintenance;
  • Guarantee the accuracy of pricing data in ERP, targeting to eliminate pricing errors and ensure accurate communication to customers/clients;
  • Responsible for documenting and maintaining pricing processes;
  • Responsible for the review and administration of price deviations and exceptions;
  • Respond to pricing queries escalated from sales and other employees as needed;
  • Effect promotional pricing in designated product categories and territories;
  • Ensure that prices and specific programs conform to the organization’s pricing strategy;
  • Provide support for system upgrades and implementations related to pricing;
  • Administer and upload exceptions for customers price list from customers;
  • Undertake ad-hoc pricing analysis as required by superiors.

What you need to be successful:

Minimum 5 year of experience in customer service / data maintenance role;
Language Skills: English Fluent (mandatory); 
Experience working with ERP systems: Oracle, Agile and Salesforce preferred;
Excel Skills;
Previous Shared Services professional environment is a nice to have. 

What the company can offer you:

Hybrid working model;
Annual Bonus;
Meal Allowance;
Health Insurance;
The amazing opportunity to be part of the first team in Portugal.

Next step:

In case you are interested in this opportunity, click on "Apply Now" to send us your updated CV.


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