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Customer Service - Banking (M/F)


13.07.2021 | Lisboa | Referência: 2024168


Customer Service - Banking (M/F)


Your new company

Integrate a multinational company that deliver and differentiate customer experience on behalf of some of the world’s most respected brands.

Your new role

  • Respond to customer requests in a professional, precise and timely manner

  • Call, email and chat management related to Information and Complaints and Fraud experience is a plus

  • Lead creation and commercial and technical support

What you'll need to succeed

  • Good verbal and written communication skills

  • Portuguese Fluent

  • English knowledge at least B2

  • Good IT skills (Office, e-mail and Internet browser)

  • Customer orientation and problem-solving skills

  • Flexibility and proactivity

  • Availability to work on shifts from Monday to Friday

  • Previous experience in finance / banking or fraud in the automotive sector is preferable

What you'll get in return

Competitive salary with monthly performance bonus, stable multinational company with long term local growth, modern work environment at an attractive location with excellent public transport connections, development/wellbeing related classes (these vary throughout the year, ask for further details), partnerships/discounts, excellent reputation as responsible employer with presence in Portugal for more than 50 years, an international environment employing people from different nationalities and cultures.

License 354

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.