We are looking for a Customer Operations professional.

Principais responsabilidades

• Manage customer orders from processing to delivery;
• Coordinate with the Logistics team to ensure the efficient delivery of products;
• Resolve customer issues related to deliveries;
• Maintain an accurate record of all transactions and communications with customers;
• Work closely with the sales team to understand customer needs and find solutions;
• Contribute to the continuous improvement of Logistics processes;
• Stay updated on company products and services;
• Comply with all company policies and regulations.

Perfil desejado

A successful Customer Operations professional should have:

• A degree in Logistics, Business Management, or a related field;
• Previous experience in Logistics or Customer Service roles;
• Fluency in Portuguese and a good level of English;
• Excellent communication and problem-solving skills;
• Ability to work well both as part of a team and independently;
• Proficiency in using order management software and customer databases.

Benefícios adicionais

• Collaborative and innovative work environment;
• Opportunity to work with a dynamic and global team;
• Potential for professional growth in the Technology and Telecommunications sector.