Descrição da Função

Your New Role 

As a CRM Veeva Specialist, you will be responsible for managing and optimizing the implementation, configuration, and usage of Veeva CRM. Your role is crucial for tailoring the CRM platform to the organization’s needs, enhancing user experience, and leveraging the system to support business goals. You will focus on streamlining processes, maintaining data integrity, and enabling teams to work more efficiently.

Responsibilities:

• Understand the commercial operation, challenges, objectives, and daily work to improve their operation and productivity through CRM administration.
• Provide system administration support, especially related to user permissions, custom objects, and workflows.
• Work closely with other teams to capture and identify business requirements for CRM implementation.
• Coordinate and support integrations with third-party apps, plugins, and tools.
• Create and maintain documentation on processes, policies, application configuration, and help-related materials. Deliver key user training.
• Partner with development teams to deliver project objectives through iterative delivery by offering expertise in solution design.
• Assist in identifying and resolving data anomalies and errors; maintain a high level of data integrity.
• Support the team in daily troubleshooting, bug fixing, and end-user support.
• Keep a close connection with Veeva CRM Service providers.
• Assist the CRM Solution Architect in daily operational support.

Your New Company 

You will be working for a multinational pharmaceutical company.

What You Will Need to Succeed

• IT professional with a minimum of 5 years’ experience in Veeva, with some experience in configuration, customization, reporting functions and 3rd party integration.
• Proven experience with Veeva CRM and Veeva Vault.
• Open-minded and strong-willed personality, who wants to move things forward in a team approach.
• Operations thinker, excellent collaborator and convincing communicator, who always keeps business benefits and quality in mind.
• Performance and result driven.
• Service culture.
• Capacity/willing to develop in the CRM space.

What The Company Can Offer You

• You’ll be able to join a fast-paced environment and a growing team with a great working spirit in a leading company of its sector as well as get exposure to a wide variety of business topics and integrate a world-class company with a creative and innovative thinking.
• Possibility of participation in highly recognized projects.
• Excellent working environment.
• Integration into a dynamic team.
• Opportunities for continuous training with certification in various technologies.
• Opportunity for career evolution and development.
• Possibility of a hybrid work model.

 

Who we are:

I am a Team Manager for IT Recruitment focused on permanent roles in Lisboa. I help professionals develop their careers and ensure that organizations are supported by the best talent.

 

In today's market, there are no limits to technological talent and no limits to the pace of change for companies. We have built a leading human network in this digital age. Our mission is to meet your aspirations in the sense of working together and successfully combining the best professionals with companies.

 

The relationships we establish with professionals and our many years of market experience allow us to share global and current insights. So, if you are looking for a new challenge or if you are recruiting for your team, talk to us.

 

Because at Hays we work for your tomorrow.

Contacto

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