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Crm Technology Lead (M/F)


06.12.2023 | Lisboa | Referência: 2098344


Descrição da Função

Your new role

Working within the strategic framework set-out by the Director of Digital Development and Operations the Technology Lead will play a leading role in company's drive to provide a World-Class Customer Experience through Digital Channels.  


  • To work closely with the product manager(s) and delivery manager(s),
  • To help to provide technical knowledge to support the team and guide the work,
  • To guide the technical direction of the mission by working with technical architects and the developers on the team,
  • To plan how specific pieces of work fit within the rest of the team’s work, and, sometimes, tailoring the work based on who is in the team,
  • To support team’s learning and development, being the expertise in the team,
  • To add suitable technical information to epics and user stories,
  • To help on recruiting developers to scale and maintain our Digital Development Tech-Hub capacity with investment world-class talent
  • Assumed responsibility and handover of vendor developed platforms and products
  • To help recruiting and on-boarding new developers to the team, introduce the team’s work and overall goals,
  • To discuss the new developer’s objectives to ensure there is suitable work for them and generally help settle them in to be productive team members,
  • To off-board leavers,
  • To create a safe environment where team members, enabling them to share ideas and ensure their work well-being,
  • To remove technical blockers,
  • To champion good practices, running peer code reviews,
  • To attend to incident reviews,
  • To not need to oversee everything the team does, allowing them to make their own technical decisions,
  • To not need to know everything about our Digital Landscape to be a Technology Lead.

Your new company

HAYS is helping a multinational company focused on developing innovative medical solutions that help the lives of millions. 

What you will need to succeed

  • Advanced on D365 CE platform in a development and  administrator role 
  • Advanced on the Power platform and creating power automate processes  
  • Advanced on .Net, JS coding and SQL 
  • Working with Sales, Service & marketing CRM Users 
  • Working knowledge with data extraction, transformation and upload tools such as Kingswaysoft, Power Automate or similar tools 
  • Experience with Marketing Automation and Telephony tools such as Click Dimensions and Genesys or similar tools 
  • Experience working on a highly customised D365 system (nice to have) 
  • Knowledge of CRM plugin coding, xrm toolbox or similar tools 

What the company can offer you

  • Chance to move your career within the company that is the leader in delivering the pioneering trusted medical solution for the patients
  • Hybrid work model (1 day per week from the office in Lisbon)
  • Modern office space in the Lisbon city center
  • Attractive compensation package with Incentive plan and benefits
  • Great atmosphere among the Team where we are focus on Improving Care and Do what’s right for the lives we touch.

Who we are

I am an IT Recruitment Consultant focused on permanent roles in Porto. I help professionals develop their careers and ensure that organisations are supported by the best talent.

In today's market, there are no limits to technological talent and no limits to the pace of change for companies. We have built a leading human network in this digital age. Our mission is to meet your aspirations in the sense of working together and successfully combining the best professionals with companies.

The relationships we establish with professionals and our many years of market experience allow us to share global and current insights. So, if you are looking for a new challenge or if you are recruiting for your team, talk to us.

Because at Hays we work for your tomorrow.


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