This client is looking for CRM System Administration Engineer with experience configuration with Microsoft Dynamics 365.

Description

• Administer and maintain the CRM system, including participate in the setup of the system configurations, to ensure it aligns with the needs of its several components, Marketing, Sales, Customer Care, etc;
• Assist in the procurement process for CRM system-related implementation phases, providing system administration insights;
• Provide technical guidance, training, and support to key users and team members, emphasizing engineering and security best practices;
• Analyze system data, monitor the solution performance, and its integrity and make recommendations for a well-designed and up-to-date cloud solution;
• Stay informed about industry trends and best practices in CRM, with a focus on engineering innovations.

Profile

• Bachelor's degree in Computer Science, Engineering, or a related field preferred, or equivalent experience;
• Proven experience (3+ years) as a CRM Specialist with a strong focus on CRM system administration;
• Proficiency in configuring and. Optimizing CRM systems, with specific experience in Microsoft Dynamics 365;
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders, both in English (B2+) and Portuguese (Portugal);
• Strong analytical and problem-solving abilities with an engineering mindset;
• Ability to work both independently and collaboratively in a team environment;
• Relevant certifications qualifications, such as Microsoft Dynamics 365 certification, Microsoft Azure are a plus.

Job Offer

• Great opportunity to join an international company.