Empresa:

PharmaPlanet

Descrição da Função

Client

Pharmaplanet is a pharmaceutical laboratory, but also a company that provides specialized services in scientific and commercial areas. We are currently recruiting a CRM Manager with strong Salesforce expertise to join a project in partnership with one of our clients - a renowned company in the Pharmaceutical Industry.

Job description

• Support the rollout and localization of Salesforce CRM in Portugal, in alignment with global and regional strategies;

• Act as the primary point of contact for CRM operations in Portugal, ensuring the platform is optimized for local market needs;

• Coordinate with cross-functional teams including sales, marketing, IT, and commercial excellence to ensure smooth adoption;

• Manage user onboarding, training, and support, acting as the first line of help for troubleshooting and best practices;

• Work closely with the central/global CRM team to implement system updates, enhancements, and integration needs;

• Monitor data quality;

• Track CRM usage and adoption metrics, preparing reports and insights for leadership.

Requirements

• Proven experience as a CRM Manager, CRM Consultant, or equivalent role;

• Hands-on expertise with Salesforce Sales Cloud; experience with Salesforce Marketing Cloud is a plus;

• Prior involvement in CRM rollouts, user support, and stakeholder engagement;

• Strong analytical, organizational, and communication skills;

• Experience in the pharmaceutical, healthcare, or FMCG sector is highly desirable;

• Fluent in English and Portuguese.

Offer

• Integration in a renowned company in the Pharmaceutical Industry;

• Fixed remuneration + meal allowance;

• Professional tools.

Local: Oeiras

REF: CRMMSHII25

Please send your CV through our website Pharmaplanet.pt

Note: Given the expected high number of applications, it will not be operationally possible for us to provide feedback to all candidates.

The selected candidates will be contacted within 15 days.

Observações

Lisboa (Portugal)