Bachelor's degree in a related field;
Fluent in French (C1 minimum) and English (B2);
Experience in claims management;
Knowledge of SAP is an advantage;
Proficient in Microsoft Office, especially Excel;
Strong attention to detail and accuracy;
Excellent communication skills, both written and verbal;
Ability to work independently and collaborate effectively with others;
Capacity to manage deadlines and priorities;
Strong negotiation, persuasion, and stress resilience skills.