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Collector - Large Accounts Management (M/F)

Michael Page Portugal

14.09.2021 | Porto | Referência: 2029807


Collector - Large Accounts Management  (m/f)

Referencia: JN -082021-2958851
Adicionado em 14.09.2021
Sobre os nossos clientes
Our client is a multinational company investing in its Shared Shared Service Center in Porto.

Descriçăo da oferta

The primary objective of a Collector is to take full responsibility and management of a portfolio of customers with the purpose of maximizing their debtor cash collection performance, and reduce overdue debt whilst minimizing any risk of late payment and bad debt.


  • Take full ownership of and responsibility for a portfolio of large and complex customers, managing the full collection cycle including, dispute management and ensuring customer accounts are fully reconciled.
  • Ensure activities are targeted at maximizing cash collection and reducing overdue debt.
  • Work with cross functions within the business to ensure invoice disputes are proactively recorded and resolved in a timely manner.
  • Ensure the day to day activities conform to company policies and internal control procedures.
  • Ensure all activities are performed, including reporting and business reviews in line with any service level agreements and the month end timetable.
  • Ensure regular meetings are diarized and performed with operations and other cross functions to review debtors and disputes, keeping parties informed of initiatives, issues as well as progress.
  • Provide insight and recommendations for customers within the debtor portfolio, to support the credit assessment process.
  • Foster effective teamwork between the team and cross functional teams.
  • Identify, assess and inform direct and business management of internal and external issues that impact performance.
  • Take full and active ownership, providing subject matter expertise of ad hoc projects as & when required.
  • Advocate of change, in an ever changing and demanding environment.
  • Actively participate in regular team meetings, providing examples, suggestions and general insight to rest of the team.


  • 5+ years' Credit Control or other relevant operational experience, ideally with a large international B2B corporation or equivalent with high volume/value customer responsibility
  • College or bachelor degree Accounting/Finance or related field
  • Experience with complex and large accounts
  • Knowledge and experience of freight forwarding
  • Ideally FSSC experience
  • Excellent communication skills, written and verbal in a thorough and timely manner using appropriate and effective tools and techniques
  • Self-motivated and results driven, deploying effective tools & techniques
  • Customer focused
  • Proficiency in the use of Microsoft Office, Excel, PowerPoint. , and other technical software is required. Experienced user of ERP systems, preferably Oracle

Job Offer

A great opportunity for professional growth!

O que procuramos
Cash Collections; Collections; Order to Cash; OtC; SSC; Collector; Senior Collector; Senior OtC; Shared Service Center
Contacto da Michael Page
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