This role focuses on managing a portfolio of B2B customer accounts to ensure timely credit and collections, while collaborating with internal teams to resolve issues and improve processes. It also involves reporting, trend analysis, and continuous optimization within an international shared services environment.

Description

Key Responsibilities

• Credit and Collections: Proactively manage a designated portfolio of complex B2B customer accounts (EAMEI) to ensure timely cash collection and minimize overdue balances.
  
  
• Stakeholder Engagement: Build strong, collaborative relationships with Sales, Customer Service, and Finance teams to quickly resolve disputes and payment issues.
  
  
• Process Improvement: Identify and propose solutions to continuously improve collection processes, systems, and cash application efficiency.
  
  
• Reporting & Analysis: Prepare accurate forecasts, analyze collection trends, and report on key KPIs (e.g., DSO, Ageing).

Profile

What You Bring

• Experience: Proven experience (2+ years) in B2B credit control, accounts receivable, or cash collection, ideally within an international Shared Services environment.
  
  
• Language Skills: Fluency in Dutch and English (minimum B2 level).
  
  
• Technical Skills: Strong proficiency with ERP systems (e.g., SAP, Oracle) and MS Excel.
  
  
• Soft Skills: Negotiation, communication, and problem-solving skills. A strong sense of ownership and urgency.

Why Join This Journey?

• Impact: Play a direct role in the client's growth strategy and process harmonization efforts.

Job Offer

• Hybrid working model.
• A good opportunity for your professional growth.