Empresa:

QUANTEAM - Portugal (RAINBOW PARTNERS Group)

Descrição da Função

Who are we?

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 980 expert consultants, representing 35 different nationalities, collaborates across 12 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Committed to sustainability (Ecovadis Gold), diversity (gender index: 92%), and quality of work life (Best Workplace Experience), Quanteam is a forward-thinking enterprise.

Our Expertise

With a dual expertise in both business and IT, Quanteam supports its corporate clients (investment banks, asset management companies, private and retail banks, custodians, etc.) across the entire Front-to-Back spectrum in evolving their business activities and transformation projects.

Our teams are organized into 5 expertise areas:

Quantitative Finance

Risk, Compliance, and Regulatory

Operations and Finance

Transformation and Organization

Information Systems

In 2023, Quanteam generated a revenue of €74.6 million.

We are looking for an Business Solutions & Partnership Officer to join an international team that acts as a point of contact between corporate clients, partners (fintechs, startups, etc.) and various internal teams of a global banking group.

MAIN TASKS:

• Provide functional and technical support to clients (e.g. onboarding, questions, demos, problems with reports, etc.);
• Building and maintaining relationships of trust with clients and internal stakeholders;
• Manage complaints, incidents and requests rigorously, within the defined deadlines;
• Having an end-to-end view of processes, ensuring alignment between internal teams (front, middle and back office);
• Contributing to the continuous improvement of procedures and communication with users.

YOUR PROFILE AND SKILLS:

• Experience with CRM/ticketing tools (e.g. Jira, Zendesk or similar);
• Good knowledge of Excel, Word and PowerPoint;
• Functional knowledge of APIs and systems integration;
• Strong communication skills and a collaborative spirit.
• Language requirements:
• Fluent English and French (knowledge of other languages is an advantage)

• Hybrid role based in Lisbon.

If you feel this opportunity is for you, send your CV and join our team!

Observações

Lisboa (Portugal)