Descrição da Função

Location: Lisbon (hybrid model – 2 days on-site per week) 

About the project
Hays plc (LSE: HAS) is currently ramping up a project in partnership with a American cloud services provider, seeking to create an IT Global Delivery HUB based in Lisbon, with worlwilde scope.

Key Responsibilities

• Respond to customer inquiries regarding invoices and payments.
• Support collection efforts and service suspensions when necessary.
• Accurately apply payments and credits to customer accounts.
• Record all interactions in the internal system.
• Assist with billing tasks and special projects.
• Identify recurring issues and suggest improvements.

Requirements:

• 1 to 2 years of experience (internships are considered).
• Basic to intermediate Excel skills; Salesforce or Zuora experience is a plus.
• Fluent in English.
• Strong communication skills, organized, eager to learn.
• Adaptable and collaborative.

What we offer:

• Participation in high-impact projects with leading clients.
• Access to our exclusive network of opportunities, including projects with various Hays partner companies.
• Integration into Hays’ IT Contracting Hub, with visibility across multiple technological challenges.
• Continuous support from a dedicated consultant, from project onboarding to future career transitions.
• Professional development support focused on enhancing your skills.
• Additional benefits tailored to your journey as a contracting professional.

Contacto

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