Empresa:

Affinity

Descrição da Função

Application Production Support (Senior)

A Job? Or a Lifetime Experience? Start Yours Here!

We are a Portuguese technology consulting company with a strong outward look to the rest of Europe. We have 10 years of experience in the market and reached the status of "large company" in 2018. We now have more than 350 associates and we keep growing, with offices in Lisbon, Porto, and Leiria, as well as projects in more than 20 countries. Our company is part of the national top 10, with a growth of 250% in the last years.

Work-life balance is part of our DNA. We focus on win-win-win relationships, defining every moment of interaction as an experience with unique conditions. Working with Affinity is a "Lifetime Experience" where you will have the opportunity to demonstrate all your potential and to be successful on every level.

We are hiring a Senior Application Production Support profile to join our team in Lisbon, fully onsite, supporting a critical international banking environment. This is a great mission, and it includes shift work (24/7 model) and on-call support.

Mandatory requirements:

• Minimum of 3 years of experience in application support

• Experience in incident management, service requests, and infrastructure maintenance

• Comfortable working in 24/7 production support (shifts, weekends, public holidays, and on-call rotation)

• Strong knowledge of batch processing and production incident handling

• Ability to analyze system logs and identify infrastructure or application issues

• Proficiency in UNIX/Linux and Windows environments

• Experience with UNIX shell scripting, PowerShell, or Python for automation

• Basic knowledge of Autosys (create/modify jobs)

• Experience with PL/SQL

• Solid understanding of ITIL principles

• Fluency in English

Desirable skills:

• Experience in writing or updating support documentation and knowledge articles

• Exposure to service monitoring, alerting, and reporting practices

• Drive for continuous service improvement and performance optimization

• Previous work in banking or financial environments

Soft skills we value:

• Strong analytical and problem-solving mindset

• Ability to work effectively under pressure and in rotational shifts

• Excellent communication and collaboration skills

• Detail-oriented and committed to delivering high-quality support

Sounds good? Apply now.

Observações

Lisboa (Portugal)