Descrição da Função

Android Support Analyst L2

Lisbon (hybrid model)

Join a global leader in sustainable mobility technology

We are hiring an Android Support Analyst L2 to be part of a pioneering project in the automotive industry, working on cutting-edge solutions that shape the future of connected mobility.

Main responsibilities

Perform deep technical analysis of system and application logs to identify root causes and propose scalable, long-term solutions;

Collaborate with QA and Android engineers to investigate and resolve complex application defects;

Document technical findings and resolution mechanisms clearly, including logs, screenshots, and video captures;

Support the L1 support team by enhancing internal knowledge bases and documentation;

Identify patterns in recurring issues and recommend process improvements;

Maintain accurate records in the ticketing system and ensure clear communication of technical findings;

Comply with the companys ethical and management standards in all daily activities.

Your profile

Minimum 3 years of experience in Android support, QA, or development roles;

Strong skills in log analysis, reverse engineering, and Android debugging tools;

Fluency in English (written and spoken);

Proficient with ADB commands and Android emulators;

Excellent problem-solving skills and attention to detail;

Comfortable working in agile, cross-functional environments.

Nice to have

Bachelors degree in Computer Science, Software Engineering, or equivalent experience;

Experience with Android Automotive OS.

Ready to work at the heart of automotive innovation and help shape the future of connected mobility?

Apply today and be part of a global transformation in motion.