Descrição da Função
Your New Company
The company operates in the mobility and fleet management sector, offering vehicle rental solutions for private and corporate customers. It is present in several international markets and focuses on innovation and customer experience, with services tailored to short- and medium-term needs.
Your New Role
Administer all inquiries received regarding credit card charges;
Submit transactions to our bank to process payment;
Processing Credit card refunds;
Chargeback reporting;
The charge for penalty charge offenses;
Allocate Credit card payments against the appropriate debt;
Ensuring proper investigation and solutions to external departments' queries;
Assisting the team lead in maintaining open communication channels with customers developing high standards for service delivery and quality;
Working closely with other team members to implement and standardize processes to ensure maximum efficiencies;
Providing input to continuous process improvement.
What You Need To Be Successful
Minimum of High School diploma;
Basic experience in accounting;
Ability to quickly become a proficient user of Oracle Financial Applications ;
Knowledge of International Accounting Standards;
Good communication skills;
Language skills: English mandatory.
What The Company Can Offer You
Next Step
If you are interested in this opportunity, please send us your updated CV.
If you are looking for a different type of professional challenge, contact us to discuss other career opportunities, always in complete confidentiality.
Contacto
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