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Technical Account Manager - English and French Fluent Speaker (M/F)

HAYS

07.06.2021 | Oporto South Region | Referência: 2020714


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Hays
Technical Account Manager - English and French Fluent Speaker (M/F)

Oporto south region

Multinational technological company is seeking to hire a Technical Account Manager.



You will be responsible for proactively monitor and manage your customer’s open Technical Support cases, manage the customer’s support experience and host weekly to bi-weekly support reviews and regular service and strategic business reviews with customers. You will be the customer advocate and voice for support, product and development, maintain a detailed understanding of customer environment and document customer details for internal knowledge sharing and ongoing project and deployment awareness.



We are searching for professionals with a university degree and more than 3 years Customer Service related experience. You must have good IT knowledge and it is mandatory you have good English and French skills.



You must have good organisational and analytical skills, ability to plan, track tasks, and deliver on committed timelines. Please send us your English cv if you match the required profile and have the willingness to join this project.

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