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Servicenow Developer (M/F)

Michael Page Portugal

20.09.2021 | Lisboa | Referência: 2030160


  PARTILHAR






Servicenow Developer  (m/f)

Referencia: JN -092021-3596980
Adicionado em 20.09.2021
Sobre os nossos clientes
Our client is a global medical products and technologies company.

Descriçăo da oferta
  • Resolves the resolution of data and Discovery errors, issues, and discrepancies;
  • Performs data analysis;
  • Works with cross-functional SMEs on issue resolution and process compliance;
  • Manages and resolves incidents, problems, and request against ServiceNow

Description

  • Resolves the resolution of data and Discovery errors, issues, and discrepancies;
  • Performs data analysis;
  • Works with cross-functional SMEs on issue resolution and process compliance;
  • Manages and resolves incidents, problems, and request against ServiceNow application/services including engagement with ServiceNow HI support where necessary;
  • Reviews, tests and migrates configuration for production release;
  • Assists program manager in driving ServiceNow upgrade planning and execution;
  • Assists instance Security, User/Group Access/Access Control List;
  • Assists instance patching;
  • Assists in training of core platform navigation and features (e.g. reports, filtering, favorites, etc.);
  • Contributes to ServiceNow knowledge base;
  • Assists platform integrations;
  • Champions standards and best practices.

Profile

  • 3 years of experience with JavaScript and SQL;
  • Strong technical foundation and knowledge of the ServiceNow platform;
  • Knowledge and experience in requirements documentation, test case writing, story acceptance criteria, and technical functional design;
  • Experience with business process design;
  • Strong business acumen;
  • Ability to work across diverseorganizations and build effective relationships/partnership;
    • Familiarity with remediating pattern, probes and sensor issues;
    • Experience with creation and/or validation of relationships data;
    • Knowledge of ServiceNow´s Common Service Data Model;
    • Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM and ITBM areas;
    • Experience with Customer Service Management, Governance Risk and Compliance, Integration Hub and scoped applications a plus;
    • Familiarity with ServiceNow Common Service Data Model (CSDM);
    • Subject matter expertise in ServiceNow Discovery;
    • Solid experience with conflict resolution;
    • Strong interpersonal/relationship management skills;
    • Ability to execute and prioritize a number of tasks simultaneously;
    • Outstanding problem solving and analytical skills;
    • Outstanding communication skills, both oral and written;
    • Fluency in English;
    • Strong communication skills.

Job Offer

  • Great opportunity to join an international company.


O que procuramos
ServiceNow; SQL; Javascript
Contacto da Michael Page
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