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Service Project Manager - Enterprise Department Of Huawei Portugal (M/F)


17.10.2020 | Lisbon, Portugal | Referência: 2011332


Descrição da Função

As the core of the maintenance project team, the SPM is responsible for the delivery of maintenance contracts for Huawei equipment running on the customer's network, takes the lead in contract fulfillment and problem resolution, ensures network stability, and is responsible for project operation results and customer satisfaction. Contact executives in the customer maintenance field, enhance customer loyalty and help customers achieve business success through value delivery, fulfill contract-based delivery of customer support services (including spare parts services), and support timely maintenance contract renewal and expansion.
- To be involved in project pre-sales phase for generating project organization and delivery plan, etc.
- To identify and define the proper project deliverables to customers.
- To create Project Plan including Scope of Work, Schedule, Communication Plan, Quality Control Plan, etc.
- To create detailed organization structure and responsibility matrix, assign appropriate tasks and responsibilities to the team members, forecast resource requirements for all aspects of project delivery.
- To organize and manage an appropriate team/system to monitor the project progress, detect and handle problems in the project.
- To solve any problems/issues detected in project execution by communicating/negotiating to customers/internal departments/vendors, and/or escalating to higher level management.
- To execute daily KPI mgmt to archive target of organization.
- To identify and initiate launch of up-sell opportunities and activities.
- Management of spare part business.

Perfil do Candidato

- Over 3 years of project management experience in the technical part or technical background in the telecom industry.
- Fluent in Portuguese and English.
- Good communication skills.
- Experience in working with different cultures will be a plus.


Please send your CV in English through the site Expresso Emprego, indicating the position you are applying for, your motivation to join, salary expectations and your earliest start date.


Huawei strongly encourages a diverse environment and applies this principle to its recruitment process.