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Senior Hr Operations Analyst (M/F)

Michael Page Portugal

20.04.2021 | Porto | Referência: 2020409


Senior Hr Operations Analyst  (m/f)

Referencia: JN -042021-2562910
Adicionado em 20.04.2021
Sobre os nossos clientes
Our client is a multinational industrial company.

Descriçăo da oferta

As Senior HR Operations Analyst you will provide coverage and support as needed and receive guidance and escalation support from the leadership team, but there is an also an expectation for this role to on-going support in managing and monitoring HR systems, and by assisting in projects and assisting in coordinating commitments to ensure the achievement of quality results in a timely manner.


  • Act as support to the system administrator for SuccessFactors HCM Cloud Solution (provide support in managing data and business processes configuration, authorizations, mass structure changes and uploads);
  • Advanced level user of HR internal systems, updating and maintaining HR systems, records and reports with accurate employee data;
  • Supporting HR priority projects with any administrative activity;
  • Ensuring that the end-to-end HR process supports a positive employee experience at all times;
  • Ensure timeliness and accuracy of all HR data changes, challenging these for ongoing efficiencies;
  • Ensure data quality by spot checking and reconciling data;
  • This is a hands-on role and during busy periods you will be expected to input data into the HR systems in a timely and accurate manner;
  • Create and provide data analytics reporting accordingly to stakeholders requests;
  • Support and take on the administrator for HR systems like Core HR, Recruitment, Learning, Talent and Performance Management;
  • Work with the HR Data Reporting Analysts to monitor data quality and impose controls to mitigate risks;
  • Collaborate within HR and other Functions (Finance, IT, Admin and Compliance) to ensure seamless and positive employee experiences in cost center allocations, onboarding, offboarding and other operational activities;
  • Assist in User Acceptance Testing during changes to our HR systems;
  • Responding to emails on behalf of the department;
  • Providing ad-hoc administrative support to any of the other HR functions, as necessary.


  • BSc in Human Resources Management or relevant field;
  • SAP Certified Application Professional - Cloud HCM Employee Central (preferably);
  • MDA certified;
  • Proven work experience as an HR Operations Administrator (minimum 3 years experience), ideally in a professional services environment;
  • 3 - 5 years of experience configuring and/or implementing SAP;
  • Strong functional knowledge of the system;
  • Strong customer service focus;
  • A genuine desire to proactively assist others with the ability to anticipate customer needs;
  • Good attention to detail and passionate with aptitude for accuracy and quality;
  • Proficient MS Excel user, experience in MDA, SQL, R, or Python a plus;
  • Team player with a drive to create a positive work environment;
  • Passion for continuous process improvement and simplification of routine deliverables;
  • Ability to self-manage high volume workload.

Job Offer

A great opportunity for professional growth!

O que procuramos
Human Resources; HR Analyst; Shared Service Centre; SSC
Contacto da Michael Page
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