Grupo Egor

The EGOR Group, in the Outsourcing area, is recruiting Assistants for a Multinational Multilingual Customer Services located in Oporto, Braga and Lisbon.

FUNCTION

• Answering customer concerns by phone, in a single or dual language, considering the following idioms: Portuguese, English, Spanish, French, Italian, Russian, Turkish, German, Polish, Greek, Dutch and Swedish;


• Resolving customer inquiries/requests, ensuring appropriate and timely approach;


• Maintaining and updating files.

LOCATION AND WORKING HOURS

• Oporto, Braga or Lisbon;


• Shifts between Monday to Sunday – 07AM to 07PM.

REQUIREMENTS

• High school diploma (minimum)/graduate;


• Customer service experience, preferable in a business process outsourcing context;


• Effective verbal and written communication skills in one of the required idioms (C1 level) and in English.

CONDITIONS

• Paid training;


• Competitive salary;


• Monthly variable bonus and other benefits  (relocation, transportation bonus).

Interested applicants should submitted updated CV.

EGOR - Outsourcing Porto

Shaping the Future since 1986

Applications considered will be contacted within a maximum of 5 days

Ref.: OUT/007P/2020/MF_CS