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Multilingual Customer Services - Oporto, Braga and Lisbon (M/F)

Grupo Egor

17.03.2020 | | Referência: 2005285


  PARTILHAR






 

Multilingual Customer Services - Oporto, Braga and Lisbon

(m/f)
 
EMPRESA

Grupo Egor

PERFIL

The EGOR Group, in the Outsourcing area, is recruiting Assistants for a Multinational Multilingual Customer Services located in Oporto, Braga and Lisbon.



FUNCTION




  • Answering customer concerns by phone, in a single or dual language, considering the following idioms: Portuguese, English, Spanish, French, Italian, Russian, Turkish, German, Polish, Greek, Dutch and Swedish;

  • Resolving customer inquiries/requests, ensuring appropriate and timely approach;

  • Maintaining and updating files.



LOCATION AND WORKING HOURS




  • Oporto, Braga or Lisbon;

  • Shifts between Monday to Sunday – 07AM to 07PM.



REQUIREMENTS




  • High school diploma (minimum)/graduate;

  • Customer service experience, preferable in a business process outsourcing context;

  • Effective verbal and written communication skills in one of the required idioms (C1 level) and in English.



CONDITIONS




  • Paid training;

  • Competitive salary;

  • Monthly variable bonus and other benefits  (relocation, transportation bonus).



Interested applicants should submitted updated CV.



EGOR - Outsourcing Porto

Shaping the Future since 1986



Applications considered will be contacted within a maximum of 5 days



Ref.: OUT/007P/2020/MF_CS





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