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Hr Services Team Leader Travel Admin (M/F)


09.01.2023 | Lisboa | Referência: 2046704


Descrição da Função

Our client 

Are you looking for a career with purpose and dedicated to improving people’s well-being around the world? It’s an exciting time to join Essity and be part of our ambition to enhance service levels, drive efficiency and harmonization.? We are looking for talented individuals who want to make an impact and contribute to our global organization. Together we can make a difference!

Your new role

Global Operational Services (GOPS) is a global unit with 1,900 employees, located in over 43 countries worldwide, that delivers sustainable business value to Essity and our customers, by driving group wide operational efficiencies through Global Business Services (GBS), Essity IT and Global Sourcing.

GBS is a key support organization to Essity and consists of different service lines carrying out operational services such as Financial Services, Customer Administration Services, Sourcing Administration Services, HR Services, Master Data Services, IT support and Facility Management.

  • Coordinate the activities of a team to ensure that the organization’s agreed services are processed accurately and on time and in compliance with policies and legal regulations;

  • Make decisions that are largely operational in nature, implementing and maintaining the policies and processes for the team or HR-area managed;

  • Provide input to process improvement and continuously improves own area of responsibility;

  • Assist in communications, to own organization and other HR functions and line managers, which includes implementing policies, and which may be somewhat complex and controversial;

  • Conduct external communications to build effective long-term relationships typically with regular/primary business customers (line managers, HR and employees);

  • Respond to company related enquiries from team members and check their work to ensure that the processes are delivered accurately;

  • Coach and mentor team members, assign tasks to ensure that the teams’ resources are used effectively and provide feedback on employee performance;

  • Provide input to next level on employee performance and on specific unit operations in supervision/coaching;

  • Contribute to finding and implementing effective solutions in a matrix organization.

What you will need to succeed 

  • University education within Human Resources, Service Management or equivalent;

  • 3-5 years’ working experience;

  • Strong functional knowledge of HR Information Systems;

  • Experience in providing and managing HR Administration services is an advantage;

  • Ideally leadership and manager experience (preferably in a multi-cultural environment);

  • Proactive and innovative approach;

  • Flexible - readily adapts to change and new systems and/or methods;

  • Accountable that the organization’s activities be conducted accurately, ethically, consistently, and according to relevant principles, regulations, and standards, whether established by the company, by authorities or regulators;

  • Excellent communication and collaboration skills;

  • Deliver with quality and speed, drive change and engagement;

  • Self-driven and a team player;

  • Excellent computer literacy skills (intermediate to advanced level) in Microsoft Office package, Office 365 required. Workday, Concur or similar is an advantage;

  • Fluency in English, written and verbal is required;

  • Spanish/Swedish/German/French/Slovak/Czech/ are an advantage.

What the company can offer

Be part of an international company that is committed to the well-being of its employees, where you can learn and develop in a career that you drive, coupled with competitive rewards and the ability to participate in building a new, strategic component for the company. With an office located in Lisbon, you will work within a sustainable building boasting panoramic views, close to amenities, public transport and the airport.

Next steps 

Has this opportunity triggered your curiosity? Click on "Apply Now" and find out if this opportunity is for you. If you have any questions, please contact us.


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