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High Touch Engineer(m/f) |
Experis IT is the brand of Experis 100% focused on the technology market. We offer outsourcing and specialized recruitment solutions directly to our clients' staff. We are looking for a High Touch Engineer for a IT Company, specialized in routing and networks.
| | | As key responsibilities, you will have:
- Provide Network Problem Resolution, Root-Cause Analysis, IOS Software Referral assistance.
- Earns the confidence of customers and being able to use the confidence to achieve results.
- Collaborates with Engineering on complex product and software issues, driving resolution of specific bugs.
- R&S, DC, SP technologies.
· Provides systems/product training.
- Provides guidance & leadership to less experienced engineers.
- Solves extremely complex problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation as well as evaluation of intangible variables.
- Provide technical/operational input to regular reviews on activities and deliverables provided, as well as observed technical symptom trends, remediation, and other related topic.
| | Our client is looking for the right candidate, with the following skills:
1. University degree equivalent plus 5+ years of experience in network engineering or telecommunications support environment
2. Operation and configuration of Cisco's routing and switching devices
3. Good knowledge of Data Center, Routing and Switching
4. Effective Troubleshooting and Analytical skills
5. Fluent English and Spanish
6. High interpersonal skills, very good presentation skills
7. CCNP Service Provider or Route Switch
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Local de trabalho:
Lisboa |
Para enviar a sua candidatura
clique aqui. | |
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