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Get Modern Sme (M/F)

Experis IT

14.01.2021 | Todo o País | Referência: 2015097

Experis IT



Get Modern Sme(m/f)

Experis IT is the brand of Experis 100% focused on the technology market. We offer outsourcing and specialized recruitment solutions directly to our clients' staff. We are looking for a Get Modern SME for Microsoft.
You are responsible for executing the delivery of the customer Deployment and Adoption Experience for Windows 10, Microsoft 365 apps and Edge, while utilizing the company’s IP and assets across partners, Microsoft Enterprise services engineering and support teams, the Microsoft field sales organizations and Office 365 business groups.
• Lead a set of Microsoft 365 customers and partners through the Onboarding technical process
• Plan, manage and execute a complete Onboarding experience for Cloud customers
• Maintain strong working knowledge of the service, take ownership for service improvement
• Manage customer and partner Onboarding programs within expected timeframes while continuously driving effectiveness and thus reducing costs
• Share knowledge with others through solution documents, contribute to social media, proactively engaging in technical communities
The Microsoft FastTrack team is looking for a customer focused, high energy Get Modern Subject Matter Expert who will help customers maximize their return on investment in Microsoft Cloud services, improve customer satisfaction and help customers deploy and maintain Windows 10, Microsoft 365 apps and Edge. You will join a dedicated team that is responsible for connecting with and guiding Microsoft Cloud service customers and partners in their journey to adoption and consumption of their entitled workloads.
The main requirements are:
• System Center Configuration Manager experience: In place upgrade, tasks creations, deployment experience with Windows, Microsoft 365 Apps and Edge, other apps.
• Microsoft Office 365 / EMS / Intune/ Windows 10 technical competency.
• Strong troubleshooting skills across multiple planforms and systems.
• Medium networking skills: switches, routers, firewalls.
• A minimum of 3 years of Technical Support experience (in a Tier 2 or 3 role) including a minimum of 1 year of experience supporting Enterprise customers.
Do you want to be recognized as an Microsoft Leader and evangelist? Apply!

Local de trabalho:

Todo o país

Para enviar a sua candidatura clique aqui.



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