Customer support by phone or written communication using latest customer care technologies from our multinational brands providing the best experience possible to our clients!

Description

Independent processing of incoming telephone and written customer inquiries;

Advice of existing and new customers on product offerings of the client;

Telephone and written order acceptance and processing;

Documentation and maintenance of the customer database;

Complaint treatments.

Profile

Financial services industry experience;

At least 1 year of customer service experience Business-to-business (B2B);

telemarketing experience High customer and service orientation;

Rational and analytical thinking Excellent level of spoken + written German;

Ability to multi-task Secure PC handling and high technical affinity.

Job Offer

A good opportunity for your professional development