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Gaming Support - Italian Fluent (M/F)

HAYS

06.01.2021 | Lisboa | Referência: 2014722


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Hays
Gaming Support - Italian Fluent (M/F)

Lisboa



Your new company


Integrate a multinational company that deliver and differentiate customer experience on behalf of some of the world’s most respected brands.





Your new role


You will provide solutions to consumers and deliver an exceptional customer experience with every interaction in specified native, near-native or English language by webmail and chat. You will act with autonomy and creativity to delight and astound customers with knowledge and passion for our products.You will look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to the brand.





What you'll need to succeed


Be fluent in Italian and fluent in English (B2), both spoken and written. Excellent communication skills and high focus on customer satisfaction. Attention to detail, prove you can work and make decisions with minimal supervision, problem solving skills. As this job is direct relation to order volume, flexibility is required and will occasionally involve overtime work and rotation to other departments.





What you'll get in return


Competitive salary with monthly performance bonus, stable multinational company with long term local growth, modern work environment at an attractive location with excellent public transport connections, development/wellbeing related classes (these vary throughout the year, ask for further details), partnerships/discounts, excellent reputation as responsible employer with presence in Portugal for more than 50 years, an international environment employing people from different nationalities and cultures.





License 354





What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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