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Fleet Officer French Speaker (M/F)


26.01.2022 | Porto | Referência: 2023706



Fleet Officer French Speaker (M/F)


Natixis is a French multinational financial services firm specialized in asset & wealth management, corporate & investment banking, insurance and payments. A subsidiary of Groupe BPCE, the second-largest banking group in France through its two retail banking networks, Banque Populaire and Caisse d’Epargne, Natixis counts nearly 16,000 employees across 38 countries.

As Natixis Innovation Hub, Natixis in Portugal mission is to transform traditional banking by developing innovative solutions for the bank’s business, operations and work culture, being a key driver of the company’s culture of agility and innovation. Teams of IT and Banking Support Activities work in an integrated, inclusive and transversal way, supporting all the business lines and country platforms.

Natixis Fleet team is responsible for:

- Enforcing BPCE/Natixis Travel and Car Policies, through specific processes and rules

- Advising users on all Travel & Company car services and issues

- Optimizing overall Travel & Fleet costs

- Liaising with Travel & Fleet service providers on all services and issues related to these topics

As member of this team, you will have to:

Car order & Lifecyle:

- Manage contracts linked to the company cars of your portfolio, which includes

- Advise beneficiaries on car models with respect to BPCE/Natixis Car Policy

- Launch & follow up car orders

- Manage leasing contracts (initial subscription and related amendments), as requested by beneficiary

- Control the provider invoicing

- Follow up on all events related to car lifecycle (car delivery, assistance, maintenance, repair, …)

- Controls & Indicators:

Keep up-to-date indicators and carry out, for your scope, evaluations on the respect of rules and internal quality standards :

- Annual & specific reports for Stakeholders

- Monitor all activity performance KPIs

- Perform first-level checks and record them

- Handle and notify parking & speeding tickets/fines

- Follow Up Complaints from users and stakeholders by liaising with providers

With all Fleet Management team:

- Actively participate in fleet business reviews; as well as periodic meetings with our car lease provider (BPCE Car Lease)

- Deploy fleet management tool updates on your scope,

- Contribute to regulatory and technology watch activities, in order to foster the development of new services/products and best practices


- Bachelor’s degree in related fields

- Technical knowledge of car leasing and French fleet management market

- Advanced French (C1)