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Ems Fast Track Engineer(m/f) |
Experis IT is the brand of Experis 100% focused on the technology market. We offer outsourcing and specialized recruitment solutions directly to our clients' staff. We are looking for a EMS Fast Track Engineer for Microsoft.
| | | Your specific responsibilities will include:
•Execute, manage and lead a set of EMS customers and partners through the Onboarding technical process.
•Maintain strong working knowledge of the Service, take ownership for Service improvement.
•Manage customer and partner Onboarding programs within expected timeframes while continually driving increased effectiveness and thus reducing costs.
•Share knowledge with others through solution documents, contribute to social media, engage in technical communities.
•Identify and drive technical improvements to the services or processes that will materially improve the quality of the services provided.
•Drive development by delivering training and mentoring.
•Monitor and enhance the technical performance of the team in the areas of products, customer satisfaction, technical development, as well as enhance quality and provide feedback.
| | The FastTrack EMS team is looking for a thoughtful, analytical and highly energized FastTrack Engineer to join a new team that will be responsible for delivering onboarding EMS.
The FastTrack Engineer should be a recognized technical expert who is interested in running complex operations across multiple countries, interested in coaching and mentoring others, able to analyze complex technical and non-technical data to understand challenges and opportunities and to drive results through their impact on others.
The FastTrack Engineer is also responsible for the technical aspects of onboarding customers which includes providing proactive guidance and remediation assistance.
The FastTrack Engineer will have to work with EMS customers, assess their environment, network and software to identify the actions needed for a smooth and quick Onboarding of Intune (Standalone and Hybrid) and / or Azure AD Premium features, to define and execute a remediation plan together with the customer’s IT staff as well as coach and mentor other FastTrack engineers on assisting Microsoft customers. You are responsible for executing the delivery of the customer Onboarding Experience for EMS while utilizing the company’s IP and assets across partners, Microsoft Enterprise services engineering and support teams, the Microsoft field sales organizations and Office 365/ EMS business groups.
The right candidate must have a minimum of 2 years of hands-on experience deploying, configuring and administering a cloud-based MDM solution, ideally Intune in large organizations of more than 1,000 managed devices/users, experience managing System Center 2012 R2 Configuration Manager or newer version, among others. | | | Do you want to be recognized as an Microsoft Leader and evangelist? Apply! | |
Local de trabalho:
Todo o país |
Para enviar a sua candidatura
clique aqui. | |
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