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Customer Support Agent - German Speaker (M/F)

Experis IT

04.05.2021 | Porto | Referência: 2021211

Experis IT



Customer Support Agent - German Speaker(m/f)

We are looking for a Customer Support Agent for an industrial multinational company.
You'll be the first point of contact for users regarding requests of any kind in the IT field. All the training in the IT area will be provided by the company.

Main Tasks:
• Customer support via any channel (phone & e-mail);
• Managing strong relationships with customers;
• 1st level support for the entire IT infrastructure.
Skills & Requirements:
• Fluency in German(C1-C2) spoken and written;
• Excellent verbal and written skills;
• Problem solving;
• Schedule flexibility;
• Minimum 1 year of customer support experience.

• Competitive salary with an attractive bonus structure;
• Career progression opportunities;
• Opportunity to work in a multicultural environment.

Local de trabalho:


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