A Experis recruta:
Customer Service & Support (m/f) |
Descrição da empresa:
Experis IT is the company specializes in recruiting Information Technologies professionals.
We are looking for a Customer Service & Support to be part of a challenging and innovative project in a multinational that develops solutions in the telecommunications area.
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Local de trabalho:
Oeiras |
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Descrição de funções:
This person will be responsible for follow-up and closure of critical problems, interact with customer and internal teams in a coordinated fashion to ensure problem resolution, maintain a good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, Webex, video conferencing and root cause analysis upon customers request. |
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Requisitos:
We are looking for somoene with knowledge of Cisco technologies and architectures, understanding of networking technology and the Service Provider environment and focus on the customer. Fluency in English is mandatory. |
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