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Customer Service (English, German, French, Ukrainian & Russian Speakers)(M/F/D) (M/F)


15.03.2023 | Grande Lisboa | Referência: 2067240


Customer Service (English, German, French, Ukrainian & Russian Speakers)(M/F/D) (M/F)

Grande Lisboa

Your new company 

Join an aviation company, assuming the functions of Customer Service, based in Lisbon.

Your new role

This role focusses on managing the contacts between the clients and the company, answering incoming calls and dealing with e-mails, faxes, messages and online requests; assist customers in their specific enquiries; provide clients information regarding airports, restrictions, aircraft performance, documents required for travel and other important details and anticipate, in conjunction with the relevant departments, potential areas of clients discontent or conflict and ensure that appropriate decisions are executed to minimise adverse consequences.

What you'll need to succeed  

We are looking for candidates with customer service experience. Must demonstrate fluency in English and one other language, such as German, French, Ukrainian or Russian. Must be available to work in shifts, on a hybrid basis. This candidate should be dynamic, responsible and have great communication and problem solving skills.

What you'll get in return 

The company offers you the opportunity to join a challenging project, where you will have the opportunity to add value and grow professionally.

What you need to know

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career