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Customer Credit Analyst – Fluent In English and Italian (M/F)


16.01.2023 | Lisboa | Referência: 2049891


Descrição da Função

Our client

Are you looking for a career with purpose and dedicated to improving people’s well-being around the world?

It’s an exciting time to join Essity and be part of our ambition to enhanceservice levels, drive efficiency and harmonization. We are looking for talented individuals who want to make an impact and contribute to our global organization. Together we can make a difference!

Your new role

Global Operational Services (GOPS) is a global unit with 1,900 employees, located in over 43 countries worldwide, that delivers sustainable business value to Essity and our customers, by driving group wide operational efficiencies through Global Business Services (GBS), Essity IT and Global Sourcing.

GBS is a key support organization to Essity and consists of different service lines carrying out operational services such as Financial Services, Customer Administration Services, Sourcing Administra tion Services, HR Services, Master Data Services, IT support and Facility Management.

As a Customer Credit Analyst you will be:

  • Perform ongoing analysis, identify issues or improvement areas related to customers and their credit settings;

  • Perform root cause analysis and recommend improvement activities to safeguard against financial risk directly to business stakeholders while promoting sales growth;

  • Own and drive credit management process within the assigned geography/business area;

  • Lead or contribute to projects and initiatives related to credit management; challenge the status quo and identify new opportunities;

  • Ensure compliance with internal and external credit management and procedures / guidelines for the assigned geographical/business area;

  • Review and respond to enquiries from the business and/or customers related to credit management, taking a decision and resolve in line with the approval matrix;

  • Collaborate with accounts receivable persons to ensure actions relating to overdue payments are executed in line with customer credit directives;

  • Monitor and follow-up on KPI’s and perform ad hoc reporting and data analysis;

  • Develop and deliver credit trainings for business counterparts to ensure appropriate involvement and understanding of credit management processes;

  • Support that the organisation's activities are conducted accurately, ethically, consistently, and according to relevant principles, regulations and standards.

What you will need to succeed

  • Bachelor’s degree in Finance or equivalent;

  • Min 2 years’ experience from either Acc Rec, Finance, Controlling, Acc Pay, and/or Customer Service Mgmt;

  • 3 to 5 years in a credit management role in AR is an advantage;

  • Proactive and innovative approach;

  • Flexible - readily adapts to change and new systems and/or methods;

  • Deliver with quality and speed with attention to detail;

  • Global Perspective;

  • Self-driven, Communicates Effectively, Team player with proven ability in strong collaboration;

  • System/Tools experience in Office 365, Excel, Credit agency tool (such as Dun & Bradstreet), SAP or another ERP tool is desirable;

  • Fluency in English and Italian, verbal and written;

What the company can offer

Be part of an international company that is committed to the well-being of its employees, where you can learn and develop in a career that you drive, coupled with competitive rewards and the ability to participate in building a new, strategic component for the company. With an office located in Lisbon, you will work within a sustainable building boasting panoramic views, close to amenities, public transport and the airport.

Next Steps

Has this opportunity triggered your curiosity? Click on "Apply Now" and find out if this opportunity is for you. If you have any questions, please contact us.


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