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Candidate Care Specialist - Onboarding Expert Lisbon (M/F)


18.07.2022 | Lisboa | Referência: 2050903


Candidate Care Specialist - Onboarding Expert Lisbon (M/F)


Your new role:

  • Act as a functional area subject matter expert to oversee end-to-end hiring administration and excellent customer experience;

  • Utilize HR case management and knowledge management system to obtain resolutions and document/track cases;

  • Possess advanced GTA and process knowledge to support all standard and ancillary hiring activities to ensure first day productivity;

  • Initiate Global Background Check and Monitor for completion and adjudicate decisional results;

  • Oversee creation of Offer letter and contracts;

  • Act as point of contact for New Hires and Hiring Managers;

  • Process ready for hire and any other needed updates in Workday;

  • Support onboarding activities;

  • Partner proactively with HR Service Delivery to provide guidance and coaching; identify when additional training or knowledge is needed to prevent escalations;

  • Recommend changes or updates to HR Portal content to enable better self-service support;

  • Participate on special assignments or teams as assigned.

What you need to be successful:

Bachelor’s Degree in Human Resources or related area;

At least two years of related work experience, e.g., Talent Acquisition, Human Resources, Shared Services, or customer care;

Previous experience in a GBS environment;

Capable to work independently and coordinate with key partner groups;

Experience in Workday (nice to have);

Fluent in English.

Next step:

In case you are interested in this opportunity, click on "Apply Now" to send us your updated CV.