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Backoffice Gaming Support - Italian Fluent (M/F)

HAYS

07.05.2021 | Lisboa | Referência: 2020530


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Hays
Backoffice Gaming Support - Italian Fluent (M/F)

Lisboa



Your new company


Integrate a multinational company that deliver and differentiate customer experience on behalf of some of the world’s most respected brands.





Your new role 

- To consistently provide solutions to consumers and deliver an exceptional customer experience with every interaction in specified native, near-native or English language by webmail and chat

- To act with autonomy and creativity to delight and astound customers with knowledge and passion for our products

- To consistently look for opportunities to improve the customer experience by sharing consumer feedback and recommendations to Ubisoft





What you'll need to succeed

- Be fluent in Italian [C1/C2] and English [C1/C2]

- Feel passionate about the gaming industry and be an active gamer

- Show strong logical thinking, good communication, and team player

- Have a consumer-oriented mindset and willingness to provide the best service

- Have technical knowledge or experience in technical support

- Technical support experience is greatly appreciated





What you'll get in return


Competitive salary with monthly performance bonus, stable multinational company with long term local growth, modern work environment at an attractive location with excellent public transport connections, development/wellbeing related classes (these vary throughout the year, ask for further details), partnerships/discounts, excellent reputation as responsible employer with presence in Portugal for more than 50 years, an international environment employing people from different nationalities and cultures.





License 354





What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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