Descrição da Função

Employerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for an Assistant Housekeeping Manager.

Responsibilities:

• Support the Housekeeping Manager in coordinating and super visioning the Housekeeping Team, including recruiting and training new members.
• Ensure operational excellence: Develop and implement cleaning procedures, protocols, and standards to maintain the highest levels of cleanliness and hygiene throughout the hotel and monitor inventory levels of cleaning supplies and equipment.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and presentation standards and address any issues promptly.
• Coordinate with the Front Office, Maintenance, and other departments to ensure smooth operations and timely room readiness.
• Manage linen inventories, amenities, uniforms, and cleaning supplies, ensuring optimal stock levels and cost control.
• Ensure guest satisfaction by responding promptly and kindly to guest requests, concerns, and feedback, striving to exceed expectations and resolving issues with professionalism and discretion.
• Collaborate with other departments to coordinate housekeeping activities and address cross-functional needs
• Support the oversee of laundry operations and liaise with external providers as necessary.
• Handle guest feedback and special requests with discretion, efficiency, and personalized service.

Perfil do Candidato

• Experience in housekeeping management within the luxury hotel industry.
• Fluency in both Italian and English, an additional language will be considered a plus.
• Flexibility to work evenings, weekends, and holidays as needed to meet operational demands.
• Strong leadership and interpersonal skills.
• Excellent attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office applications and familiarity with housekeeping management software systems.

Contacto

Clique aqui para responder a este anúncio.