To answer customer inquiries by email and telephone representing the client's standards with the goal of long term customer loyalty.

Principais responsabilidades

Be part of an expert team on behalf of our client;

Responsible for thorough research, case management and careful process documentation;

Answer customer inquiries by email and / or telephone;

Represent our client's service standards with the goal of long-term customer loyalty.

Perfil desejado

Passionate about customer service and enjoy contact with people;

Strong communication skills;

Language skills: German (Native or Proficient) and English (Independent user):

Quickly understanding of common information technologies;

Precise, independent and have a committed work mindset;

Ideally be educated to degree level and/or have relevant work experience.

Benefícios adicionais

A good opportunity for your professional development.