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Russian Team Leader (M/F)

ManpowerGroup

08.08.2019 | Lisboa | Referência: 1991793

ManpowerGroup

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A ManpowerGroup recruta:

Russian Team Leader(m/f)


Descrição da empresa:
We are looking for a new Team Leader (M/F) to join to our team to be supporting function to the Operations Manager.





Local de trabalho:

Lisboa

Descrição de funções:

- Monitor and recommends/implements ways to improve customer satisfaction;
- Handle escalated and more complex customer service issues;
- Implement and provides input to development of service strategies, operational guidelines, and process re-engineering;
- Identify training requirements and makes recommendations. Coordinates delivery of training, as appropriate, coaching and developing the Agents.


Requisitos:

- Good Customer Service to identify needs and requirements of business units supported;
- Knowledge of Client production operations PRIIP’s KID and UCITS KIID would be a plus;
- Fluency in Russian and English;
- Schedule flexibility in order to be able to cover all operational working schedules if needed (24/7);

Oferta:

- Attractive salary package;
- Possibility to improve your career prospects;
- Working in a multicultural company.
 
  



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