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Demand Capture - Languages (M/F)


16.09.2019 | Linda-a-Velha | Referência: 1994073



Demand Capture - Languages


Adecco Permanent Placement is dedicated to the recruitment and selection of professionals for direct contracting by its clients. We work with companies from the most diverse sectors and look for candidates for all types of functions and levels of qualification. Through the Finance & Office specialization, focused on financial and cross-sectional office profiles, she selects for direct integration into a leading company in her market sector.

Job Description:

-Ensuring Demand is captured within Global and/or Market SLA´s, through both manual and electronic order methods;
-Liaise with Centre of Competence and Reference / Master Data to resolve exceptions/ failures for demand
-Perform periodic activity relevant review´s with stream Lead Contribute to Continuous Improvements
-Analyse and check KPIs on quality of services provided and present during Daily Operational Reviews
-Participate in KPIs trends, analysis of mistakes/errors and problem solving.


Bachelor’s degree in Business, Finance, Economics or similar;
Previous Customer Service and/or Order to Cash (O2C) experience is an advantage;
Proficiency in English and one of the following: Swedish, Finnish, Danish and Norwegian
C-omputer skills, including Microsoft Office (Word, PowerPoint, Excel) and SAP is a plus;
Strong problem solving and analytical skills;
Customer orientation;
Able to propose and implement improvements in procedures.


-Opportunity to work in a reference company in its sector;
-Salary conditions compatible with professional experience;
-Dynamic and versatile work environment;
-Contract with our client;



1 (um) Coordenador

ERSAR - Entidade Reguladora dos Serviços de Águas e Resíduos