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Customer Service Assistant (M/F)

ManpowerGroup

15.05.2019 | Porto Salvo | Referência: 1985108

ManpowerGroup

  PARTILHAR






  
 


A ManpowerGroup recruta:

Customer Service Assistant(m/f)


Descrição da empresa:
Manpower Group Portugal, Worldwide Leader in Human Resources is currently hiring for a new position as Customer Service Assistant – Oeiras.


Local de trabalho:

Porto Salvo

Descrição de funções:

This position is responsible for daily interaction with our customers (pharmacies, wholesalers, mass market and hospitals) and every touch point that involves order entry in SAP until the delivery or goods credit, across multiple communication channels, in dealing with potential and actual shipments problems.


Summary of Job Responsabilities
- Build cooperative business relationship with customers
- Order management - Supporting order processing/monitoring and including e.g. supporting customer service, supporting invoicing process and credit notes management
- Track possible issues on systems information transfer to the 3PL
- Managing the relationship with the 3PL customer service

Requisitos:

The following conditions are needed in order to move the application forward on the process:
- Fluency in Portuguese and excellent ability to communicate in English
- One-year experience in a customer service environment, including complaint-handling responsibilities
- Customer oriented, being helpful, respectful, approachable and team oriented
- Building strong working relationships and a positive work environment

Oferta:

- Fixed schedule from 9am to 6pm, Monday to Friday;
- Working in a multinational company with a multicultural environment;
- A team ready to help you develop and grow.
 
  



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