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Cash Collector Portugal and Spain - Barcelona (M/F)

Michael Page Portugal

21.04.2017 | | Referência: 1887174


Cash Collector Portugal and Spain - Barcelona  (m/f)

Referencia: 33845/001
Adicionado em 21.04.2017
Sobre os nossos clientes
Our client is a Shared Service Centre.

Descriçăo da oferta

We are hiring a Spanish - Portuguese bilingual Cash Collector for a permanent position based in Barcelona.

Principais responsabilidades

As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team Southern Europe:

  • Manage collection activities for the assigned country, business, region or office customer portfolio;
  • Perform follow up actions by email or phone calls (inbound / outbound);
  • Responsible for achieving collection targets and reducing outstanding debt helped by the newly implemented collection tool;
  • LiaisewiththeBillingTeam to ensure a coordinatedandeffectiveorder to cashcycle;
  • Coordinate with the Cash Allocation Team to guarantee accurate customer payment matching;
  • Disputes management directly or in relation with consultants and back-office departments (Invoicing, Client Risk and Temporary Work Debt);
  • Recovery Actions according to the assessment of the client risk and credit limits fixed by the company.

Perfil desejado

  • Previous experience in the role highly desirable (2-3 years);
  • English fluent, native or bilingual level of Spanish/ Portuguese;
  • Other languages a plus;
  • Dynamic, organised with a methodical approach;
  • Good negotiation and communication skills (spoken and written);
  • Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes);
  • Customer focus;
  • Ability to work under pressure to attain company objectives and Cash Collection KPIs.

Benefícios adicionais

Excellent opportunity to grow with a structure that continues to enlarge it's structure and services worldwide.

O que procuramos
Collections, Order to cash, Shared Services Center
Contacto da Michael Page
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